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Culture

Identity theft
By Marybeth Hicks

Five years ago, St. Mary Cathedral parishioner Dr. Judith Collins got a phone call from a credit card company asking if she had opened a new account. She hadn’t. But that call changed her life forever, because it led her to the discovery that her identity had been stolen.

According to the FBI and the Federal Trade Commission, identity theft is the fastest growing crime in the nation. Last year alone, an estimated 9.9 million Americans were victims of identity theft, and the cost to victims and businesses each year is a staggering $12 billion dollars.

But for Judith and others like her, the cost isn’t measured in money or even in the grueling hours it takes to investigate the crime’s impact and restore good credit.

“I’ve coined the phrase ‘identity rape,’” Judith says, “because the emotional and psychological effects are similar. Identity theft is a (very) personal violation against a human being.”

“When I learned I was a victim, I was in a state of shock,” Judith recalls. “Like most victims of identity theft, I felt frustrated, helpless, fearful – even paranoid. You worry just how far these criminals will go. Will they do physical harm? Will they rob my home? You begin to have safety concerns about yourself and your family,” she explains.

“I experienced the whole range of emotions that victims have,” Judith says. “In addition to being a financial crime, identity theft is a form of psychological and emotional abuse that is indescribable.” Judith says victims of identity theft suffer as much, or more than, victims of other types of crimes, including violent crimes. Reactions can become severe, such as the victim who stopped using her first name out of fear and embarrassment, or another victim who began screening all calls to her home rather than answer a telephone. These responses reflect the vulnerability and shame some people feel after learning their identities have been used by thieves.

Why does this crime make such a personal impact and conjure the strong sense of violation? Your identity as an individual created uniquely by God is the one aspect of yourself that you “own” by virtue of your existence. In the Bible, David describes God’s intimate role in creating each of us: “You formed my inmost being; you knit me in my mother's womb. I praise you, so wonderfully you made me; wonderful are your works! My very self you knew; my bones were not hidden from you, when I was being made in secret, fashioned as in the depths of the earth.” (Ps 139:13-15) God’s involvement in designing each person uniquely, yet in His image and likeness, endows us with singularly distinctive souls. He made us who we are, and we alone are entitled to represent ourselves to the world.

Turning a crime into a cause

When Judith realized she was a victim of identity theft, she applied her considerable resources to learning just how far the thieves had gone to sully her good name and credit. As a professor of criminal justice at Michigan State University, Judith already had invested 14 years studying the psychological make-up of so-called “white-collar criminals.” Her professional background allowed her to investigate the crime committed against her, and busying herself in this way helped her take control of her identity and her life.

Judith says a victim’s response depends, in part, on the person’s general make-up. “My own recovery was both rational and spiritual,” she says. After investigating her case and discovering its scope, Judith applied what she learned to her academic research. “I decided to use my experience to help others,” Judith says. In her capacity as a professor and researcher, Judith created MSU’s Identity Theft Lab in the school’s Criminal Justice Department, collaborating with businesses and law enforcement professionals to detect and prevent identity theft. To date, the ID Theft Lab has trained more than 600 police officers to investigate and collect evidence in identity theft cases. And while the legal and jurisdictional issues surrounding identity theft remain complex, the ID Theft Lab offers help and hope to victims, as well as a host of resources for those seeking to stem the spread of this technology-based crime.

Judith credits God with the strength it took to turn this negative episode into a positive outcome for herself and other victims. In the end, she proved her identity was more than just her good name and credit – it’s Judith, the person who acted on her circumstances to serve the Lord by helping others.

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Help for victims of identity theft
The ID Theft Lab at Michigan State University assists victims with information and support. For more information on identity theft and resources for victims, see the ID Theft Lab’s Web site at cj.msu.edu/~outreach/identity/, or call (800) 892-9051.

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Something’s Phishy!
Identity thieves often prey on Internet users – in a maneuver known as phishing. To avoid being phished, the FTC suggests the following:

• If you get an e-mail or pop-up message that asks for personal or financial information, do not reply or click on the link in the message.
• Don’t e-mail personal or financial information. E-mail is not a secure method of transmitting personal information. No website security indicator is foolproof; some phishers have forged security icons.
• Review credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges.
• Use anti-virus software and keep it up to date. Look for anti-virus software that recognizes current viruses as well as older ones; that can effectively reverse the damage; and that updates automatically.
• Be cautious about opening any attachment or downloading any files from e-mails you receive, regardless of who sent them.
• Report suspicious activity to the FTC. If you get spam that is phishing for information, forward it to spam@uce.gov. If you believe you’ve been scammed, file your complaint at www.ftc.gov, and then visit the FTC’s Identity Theft Web site at www.consumer.gov/idtheft to learn how to minimize your risk of damage from ID theft.

 

Originally Published: October 2004